Terms and Conditions

The domain name www.chocovic.in is owned by Rahul Gupta (Shivani Enterprises) registered with its office at 132/3/1, near Vohra Dental Clinic, Rani Jhansi Road, Civil Lines, Ludhiana, Punjab, 141001. This website is for retail order, for bulk order please contact – 8557004000

Account and Registration Obligations

If you use the Website, you shall be responsible for maintaining the confidentiality of your display name and password and You shall be responsible for all activities that occur under your display name and password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide you with access to the Website.

Communications

When you use the website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Contents Posted on Site

No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Chocovic prior written consent.

Offer/Coupon Policy

Order should qualify for free shipping only when the basic order value (excluding taxes & any other charges) is greater than the minimum order value as per offer. Discounts are not applicable for bulk orders / institutional orders. Any Dispute will be cleared as per the sole discretion of the management.

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process your Information including any sensitive financial information collected, if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures.

Disclaimer of Warranties and Liability

The information contained in this website is for general information purposes only. The information is provided by Chocovic.in and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly. However, Chocovic.in takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. Liability of Chocovic.in in any event will be to a maximum of the price paid by you the user (for that particular transaction). In no circumstances, will Chocovic bear any additional cost. You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We may also use your personal information to initiate any promotional phone calls or SMS.

Availability

We always work hard to make sure we have plenty of products in stock. But on a rare occasion due to the extensive range of eatables we sell, a product listed may actually be out of stock. If we cannot supply a product ordered, we reserve the right to substitute the goods with something similar (or as close as possible). We may offer to send the product to you as a back order as soon as the product comes available. Subject to you agreeing to waiting alternatively you may request a refund of the out of stock item. We try to keep Chocovic as up to date as possible but, due to the nature and limited availability of the fast-selling/famous sweets and salty savories that we sell, we cannot guarantee that particular products will always be available. If we can’t supply a product we reserve the right to replace it with an alternative sweet. All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Ship and Delivery Policy

Shipping and Delivery timelines are as per the shipping vendor and can be checked on the website with mentioned pincode. Any delay in shipping is not company’s responsibility as the same may be affected due to weather, local and vendor issues.

Chocovic still puts in the best efforts to deliver the items with the mentioned timelines.

Any dispute related to shipping to be dealt directly with the shipping vendor.

Safe and Secure Shopping

Your online transaction on Chocovic.in is secure. All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks

Refer Your Friend

Only 5 referrals from one account are allowed in a month. The referral amount will be credited within 48 hours.

Contact Us

All product and shipping related concerns will be entertained within 24 hours of delivery only. All email should be marked to contact us : [email protected]